Residents across Boston and several surrounding villages are experiencing significant disruption to their water supplies today (Saturday, 24 October), following a fault with an Anglian Water pump.

The water company has confirmed that customers in Boston, including those in Donington, Brothertoft and the Fosdyke area, may be experiencing extremely low water pressure or have no running water at all.

The disruption has been caused by a problem with one of the pumps responsible for pushing water around the local supply network.

Anglian Water has apologised to affected customers and confirmed that engineers are working to restore supplies.

In a statement, the company said: “We’re really sorry but some customers in Boston, including outlying villages including Donington, Brothertoft and Fosdyke area may have either very low water pressure or no water at all.

“This is being caused by a problem with one of our pumps that push water around the network.”

Water supplies expected to return by 8pm

According to the latest information provided by Anglian Water, the company is aiming to have water supplies restored to normal by 8pm this evening (Saturday, 24 October).

However, this remains an estimated restoration time and could change depending on progress in resolving the fault.

Residents are encouraged to monitor Anglian Water’s website for further updates.

Support available for vulnerable residents

Anglian Water has reminded customers that additional assistance is available for those who may struggle during interruptions to their water supply.

The company’s Priority Services Register offers support to vulnerable customers, including people with mobility difficulties, sight or hearing impairments, and families with babies under 12 months old.

Those requiring additional assistance can contact Anglian Water on 03457 145 145.

The company also provides information about alternative water supplies and potential compensation arrangements during supply interruptions.

Customers can report problems around the clock through the Anglian Water website.

For further information and updates, visit:

https://www.anglianwater.co.uk/help-and-advice/emergencies/water-supply-not-working-as-it-should/

Boston VIBE will continue to monitor the situation and provide further updates as information becomes available.

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