A hotel chain that originated in Boston has been named a Which? recommended provider for the 2nd year running.
The Coaching Inn Group, established in 1996 by Kevin Charity, now own and operate a mix of classic inns and hotels spread across England and Wales, including The White Hart Hotel in Boston.
The group, which now has a portfolio of in excess of 30 luxury former coaching houses across the UK, owned by Redcat Pub Company announced that for the 2nd year in a row, they have been named a Which? Recommended Provider for Small Hotel Chains!
In the ever-evolving hospitality landscape, securing such recognition for their commitment to providing first-class hospitality, and guest satisfaction is of utmost importance.
Chief Operating Officer, Adam Charity was particularly delighted to again be named as a Which? Recommended Provider. He remarked “It was a moment of validation and pride for everyone involved at The Coaching Inn Group last year, so to repeat this achievement is a testament to the exceptional commitment & hard work that our fantastic teams deliver for our guests. We’ve always believed in putting our guests first, and we’re thrilled this is being recognised.”
Redcat Pub Company announced the acquisition of The Coaching Inn Group in 2021 for an undisclosed sum, rumoured to be around £50m.
Growing from their roots in Boston, Lincolnshire, The Coaching Inn Group is an hotel and Inn operator with a passion for transforming historic coaching inns back to their former glory, with a few modern-day twists.
Since launching back in 1996, the company have breathed life back into many iconic buildings, providing some of the UK’s most famous market towns with a freshly rejuvenated and welcoming central point for locals to relax over dinner or a few drinks and visitors to rest their heads for the night.
Which? Recommended Providers are the best providers in each sector, based on the Which? survey results and analysis. The Which? Recommended Provider endorsement is given to the companies that score highly in the Which? customer surveys and that meet a range of consumer-focused criteria.
Securing this endorsement for a second successive year is a monumental achievement for the Coaching Inn Group, a testament to unwavering dedication to delivering top-quality service and unwavering focus on customer satisfaction.
